The members of the NxTek family have been in the Internet field since 1994. Our main focus is in Web Development, Web Hosting, and many other Internet-related services. We know our clients on a first-name basis, not by an invoice number.
Service and Support
We care about the success of our clients' online presence. When you call us, we actually answer the phone instead of talking to an automated voice mail directory. We offer many types of support including Email, phone, and online with our support site, knowledge base, real-time chat, and several Instant Massagers.
Reliability
Web Hosts and Internet-based companies live in a big pond. In fact, if you do a search on "web hosting", you'll get literally tens of thousands of hits. If our service and reliability isn't the absolute very best, there are many other companies available. Whether it's 24/7 network monitoring, nightly backups, keeping a close eye on network traffic, or using the best hardware and software, you can rest easy knowing we're on top of things.
Network Experience
We don't wait for a network alarm, or worse, a client to tell us something is wrong, to fix something. Proactivity is one of the best traits one can have in this field. We keep a close eye on bandwidth, computer processor load, memory load, and network traffic and take measures to correct it before it becomes a problem. Take for example disk space on one of our web servers - if it reaches 80%, we are notified and order another hard drive. It's that simple. |
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