How did we do it?
The key to our success is: keep business clean, service simple and never stop learning. You told us you want simpler, yet reliable products and services at the best possible pricing. “Vox Populi - Vox Dei”. We listened. VoxDomains.com was established with one single idea – to offer the best possible retail plan to Internet users and professionals. That goal was achieved in partnership with ICANN-accredited Wild West Domains registrar. Many Web service providers put their pricelists on deeply indexed pages as if it is the least important issue when someone decides to buy something and customers have to spend quite some time on such sites to dig them up. Our prices are on our Store Home page and next to the service or product we offer. You are probably wondering how we can charge as much as 70\% less than our competition and still pay our way, right?
First of all, our primary partners are 100\% wholesale dedicated entities which gives us great structural advantage. There is no conflict of pricing interests as is the case with other ICANN-accredited registrars and their partners.
Second, we choose our promotions carefully and weigh up every advertising dollar; we streamline our systems and billing processes. For instance, to optimize cost and transaction speed trade-off for shopping cart and credit card processing, we integrate third party gateway services such as SecureServer.net or SecurePaynet.net. These services are properties of Wild West Domains, Inc. and Go Daddy Software, Inc. Certainly, this is not a search engine optimization driven architecture. It is designed to add value instead. The benefit to our customers has priority over our search engine rankings! Think of VoxDomains.com as a cooperative community where different syndicated organizations collaborate to serve a customer. We also do not waste money on unnecessary things like toll-free telephone numbers that are often abused anyway. All that saves us a lot of money and we pass that savings on to you in the form of quality low-cost services, products and utilities.
Third, we stick to old-fashioned, reliable business principles. Quite often we are asked if we bait our customers with low rates and then charge high renewal prices. There are no tricks in what we do. No bound selling (no buy our hosting and get a free?! domain name and the like), no gimmicks, no hidden charges or fees. Anybody that expects us to do that will be disappointed. We conform to the straightforward, transparent and reasonable practices. You may consolidate your domain accounts with VoxDomains.com and be assured that your renewal rates will be no higher than the rate you paid when you initially registered your domain name, or what our registration rates were when you transferred your domain name to us. Only exceptions would be if the price the corresponding Top Level Domain (TLD) registry operator charges us increased, or if you took advantage of a limited-time, special price. And if that TLD operator increases our cost, yours will go up only by the amount ours did, never more. And what about the other way round? Frequently we are entitled to carry out some major promotional activities. When that happens our customers have all the benefits at rock-bottom prices as well. This is our policy. That is why we do not maintain and do not plan to have any kind of referral, reseller or affiliate program.
Whats the end result of all this?
Well, we are happy to tell you that we expect to be in business for many years to come. All this, of course, is due to value-conscious customers like you. We welcome you to contact us any time regarding your experience at our site. Although we are quite economical, we offer excellent support service. If you have questions, please read Frequently Asked Questions (FAQ) first. If that does not give you an answer, click the Still not finding an answer? link in the Frequently Asked Questions>>Select a Topic>>Help section and fill out our Support Form. Your query will be automatically redirected to the support team specialized in the product or service under question. Our support staff will generally get back to you within 24 hours. If you are still not satisfied or you just want to share your success, please contact us at the address below.
Sincerely,
WebTeam
VoxDomains.com
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