Hedgehog believes that the best approach to hosting involves the host working in close partnership with the client to develop a customized solution that meets their individual needs. Too often in this industry, clients needs are sacrificed in favor of rapid growth and mass standardization.
Hedgehogs Warm and Fuzzy Approach to Hosting focuses on providing top quality hosting with unmatched client service.
Our clients needs are straightforward:
Reliable, uninterrupted, worry-free hosting
Reasonable pricing for the services provided
To provide reliable hosting, Hedgehog utilizes a private cage at a Tier-1 datacenter, allowing us to keep costs down while providing a top notch hosting infrastructure and network. Hedgehog is able to offer fully redundant network and power to ensure that no single point of failure will impact our clients sites. In addition, Hedgehog monitors our sites 24/7 to spot potential problems before they occur.
Hedgehog provides a full suite of managed services so our clients do not have to worry about maintaining their own staff to manage their sites. Database administration, Systems administration, backup and recovery, monitoring and analysis are all taken care of by Hedgehog.
Hedgehog works closely with our clients to develop a custom solution that meets their unique needs. Our clients are never forced to adopt a solution that is too advanced. We keep costs down by ensuring that our clients never pay for equipment or services that they dont need. In addition, we maintain a small staff of experts, so you are always working with our top people.
We work with our clients on an ongoing basis to develop strategies for future growth, and to continuously monitor and evaluate their sites as they grow. All our solutions involve a cost/benefit analysis in partnership with our clients so that they can be sure their money is always being put to the best use.
In the rare cases where problems do occur with our clients sites, we work with them day or night until the problem is fixed to their satisfaction. Afterward, we do a full analysis to make sure all systems and processes are evaluated so as to minimize the risk of problems recurring. |