Our East Coast NOC Partner started in 1995 as an ISP with a single connection to the Internet via one backbone provider. As we grew, instead of buying larger access to a single provider, we started to inter-connect with many other backbone providers, and other Internet Service Providers as well. In fact, with their recent service extension to London they are now an international backbone provider itself.
We realized early on that the best networks are made with top-grade equipment and skilled network engineers. This seems like a simple observation, but it is surprising how many companies either overlook it or decide that its safe to economize. Economy is always nice until your network goes down, at which point you are likely to lose many times the money you saved.
Our East Coast Partner NOC uses quality network hardware and have technicians working around the clock, using such technologies as ATM and BGP dynamic routing to ensure that all systems run efficiently, with significant investments in equipment from major vendors such as Cisco and Lucent. We agree that using industry leading equipment that has a proven track record is the best choice, and is well worth the extra expense. Network connections to multiple backbone providers, and peering with many carriers on a regional and international basis, allows us to easily reach remote networks even in the case where a NAP may be unhealthy, or when a specific backbone connection is down. It also allows us to make intelligent routing decisions; for example, if we are trying to reach a remote network which is on the Sprint network, theres no reason to send it out to UUNET first. Also, by placing our core nodes at places like Equinix and Telehouse, we are guaranteed a level of competent service. All of our core nodes employ SONET networks, which essentially provides a dual-redundant, counter-rotating ring technology, and in the event of a fiber cut, the SONET will automatically heal itself. We also divide our circuits among several telecommunications providers, such as Verizon, MFS/Worldcom, and Adelphia. Lastly, The NOCs staff is working around the clock to ensure that the network is operating at optimum state. We continually review collected statistics to watch for traffic trends so that we can react with the proper routing adjustments and bandwidth addition.
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