General Impression

Interland, Inc. is one of the bigger hosts which have been listed in NASDAQ (INLD). This public owned company is very reliable, having been around since 1995 and having served more than 188,000 clients. They have broad web hosting services, ranging from shared web hosting to high end dedicated servers located in Miami, FL. . If you're one of the bigger companies which demand both reliability and scalability, Interland is a good choice. You can grow your online business from a start-up web site to a millions of hits a day web site without having to worry having to move to a "bigger" host. Control panel interface is good and user friendly.

They also offer attractive marketing packages along with their web hosting services such as EzClick to drive traffic and customers into your online business. Also they are a premier business partner of Overture and Google, you can get some credits to advertise your web site on Google or Overture's network when buying Interland's services. Marketing packages are add-ons to their service, additional fees may apply.

Price & Cost Effectiveness
Being a very customer-oriented business, Interland, Inc has a large selection of services and payment options. When combined to fit your specific demands, they provide the most bang for your buck.

Current specials include $25 Google AdWords credit and $50 Overture Credit to advertise your web site for $14.95/Month Business Plan with one time $29.95 setup fee. Windows plan cost slightly higher, but they gives MS SQL Server space, nice!

Technology and Reliability
They have hosting plans for both Windows and Linux based web applications. They offer standard applications such as MS FrontPage, PHP, Perl, FTP. Additional applications would mean that you have to upgrade to a higher plans which will cost you a bit more.

We have had hardly any server outages. It would be a lie to say they have never been down - every one of the hosting companies we reviewed has had downtime, on occasion.

The question is not IF downtime happens, the question is when it happens - and on that occasion, it is very important to have a hosting company that is capable to quickly resolve any ongoing issues, so your site is back online in no time.

Customer Service

The support they provide can be rated as excellent, especially their Ticketing feature. What's nice about their support is that you have 24 / 7 support via an online ticketing system as well as real 24 / 7 phone support to back up their ticketing system. Response time usually within 30 minutes to 6 hours depending on what time you submitted the ticket. Live Chat is available for pre-sales only, no support through Live Chat. We commend them for their prompt and reliable support!

Control Panel
Through testing, the control panel has been very fast and very reliable. It is very user-friendly and easy to operate. Included is an extensive customer guide which can quickly guide even the most reluctant novice.