General Impression
ValueWeb is a member of the Affinity Internet, Inc. family of Web hosting companies, hosting over 150,000 domains worldwide. Since 1996, ValueWeb has distinguished itself from competitors through their singular commitment to its customer. They have an excellent customer service department under their Affinity's Customer First programme. They have their data center located in Ft. Lauderdale, FL. .
Just like the name states, you get value out of all your hosting needs; you will get hosting, design, and site marketing under one package!
Price & Cost Effectiveness Their hosting plans start at a low of $24.95 for the Business plan to $99 monthly for their Dedicated servers. Although it seem steep at first, trust me that they have excellent features that will wow the other competitors away. Unlike the so call unlimited bandwidth and disk space promotion other hosting companies claim to offer, ValueWeb will give you a metered, but large enough amount of bandwidth and disk space monthly. Starting at 100GB of traffic and 5GB of disk space, you will never need to worry about capping it; and all these are guaranteed!
Current specials include $25 Google AdWords credit to advertise your web site for $24.95/Month Business Plan with one time $19 setup fee. If you pay annually, they will even waive your setup fee.
Technology and Reliability They offer a variety of web hosting platforms to accommodate your web site. If you are looking to sell your products online, these guys have just the right features to accomplish your goal. Their commerce hosting plans are fully equipped with features for your web site to start selling right away!
Very reliable, we haven't got any serious service interruptions since we started hosting our test web site.
Customer Service The support they provide can be rated as excellent, especially their Ticketing feature. What's nice about their support is that you have 24 / 7 support via an online ticketing system as well as real 24 / 7 phone support to back up their ticketing system. Response time usually within 30 minutes to 6 hours depending on what time you submitted the ticket. No live chat though. We commend them for their prompt and reliable support!
Control Panel Through testing, the control panel has been very fast and very reliable. It is very user-friendly and easy to operate. Included is an extensive customer guide which can quickly guide even the most reluctant novice. |