General Impression

Jumpline's Web hosting services has been around since 2002, designed to meet the needs of individuals, small and medium-sized businesses and large corporations, include domain name registration, email Web hosting, Web site hosting, ecommerce Web hosting, dedicated servers and collocation. As a worldwide industry leader striving for success, Jumpline has been honored with numerous accolades. Their superior customer service and world-class data centers (located in Chicago, IL) coupled with their overall standard for excellence has been recognized with top awards and rankings from some the top Web hosting industry watchers.

They offer a wide range of speciality hosting services such as email only hosting, e-commerce hosting, MS SharePoint hosting, dedicated servers, and Cold Fusion hosting on different web hosting plans. The price for each category is different, depending on the complexity of your needs.

Price & Cost Effectiveness
Jumpline offers decent pricing on their web-hosting plans. From $13.95 a month, you receive 1.2GB of space and un-metered traffic. In addition, you also can get podcasting plans, which is not so common among web hosting companies. One of the many options available is to purchase Business Applications such as SharePoint and Online Backup services.

They even offer up to $100 Google AdWords credit and up to $50 Overture Credit. A bad point would be the non-feature for a multiple domain hosting, but if you won’t be using it, it won’t matter a bit.

Monthly billings are available, though with slightly higher price than the advertised one. The advertised price is only valid if you sign up with their 12 months prepaid plan. Setup fees are applicable.

Technology and Reliability
They have hosting plans for both Windows and Linux based web applications. They offer standard applications such as MS FrontPage, PHP, Perl, FTP.

They have very reliable servers with the occasional downtimes that may occur to every hosting company. Even then, they usually resolve the downtimes very quickly.

Customer Service
The support they provide comes from ticketing and phone support. Either way you do it, they responded in a quick and professional manner. Response time usually within 30 minutes to 6 hours depending on what time you submitted the ticket. We commend them for their prompt and reliable support!

Control Panel
Through testing, the control panel has been very fast and very reliable. It is very user-friendly and easy to operate. Included is an extensive customer guide which can quickly guide even the most reluctant novice.