General Review

Host Department.com has been providing professional and extraordinary web hosting services for individual users and major corporations since 1997. Having over 550,000 customers, Host Department has beaten all others hands down with their No Limit hosting plans; a no contest for price, reliability, and technical support.

Earning an excellent reputation from various independent web hosting review sites such as Web Host Magazine (Excellent Enterprise Hosting Solutions an Editors' Choice Award), Web Host Directory (#1 BEST Hosting in Editor Review Award for Uptime and Support) and Web Hosting Stuff (#1 Verified Gold Member), Host Department offers many rich hosting features for both shared hosting and reseller hosting with absolutely no limitation.

With cutting-edge web hosting technology and state of the art datacenter to deliver the unmatched 99.99% server uptime guarantee, Host Department is now standing one step ahead from the competitors.

Their hosting price is extremely affordable, yet Customer Satisfaction is maintained at a very professionally level. After performing a thorough observation, we found that Host Department is really superb. We’ve NEVER EVER seen a hosting company with such value. We get SO MUCH for SO LITTLE!

Of course, we also could not forget the fact that Host Department seems to be one of few companies that cares about humanity. They run a Corporate Social Responsibility program, which donates all first month’s subscription fees from customers to the American Red Cross. This is an absolutely significant added value for us in rating Host Department. Hence, for all of the above facts we are able to conclude that Host Department deserve to be rated as #1.

Price and Special Promo

Host Department hosting packages are unbeatable; remarkable value for money – Starting from $3.95 you get a package which includes a free Domain for life, a 30 day money-back guarantee and all setup fees waived. Regardless of your needs, their plans let you save money straight from the start. Moreover, if you have multiple domain names, you can even save further by hosting all of your domain names under a single hosting account, as no extra cost is incurred for the additional domains.
Hence, for all of the above facts we are able to conclude that Host Department deserve to be rated as #1. Regardless of your needs, their plans let you save money straight from the start. Their billing cycles come in a number of formats too, from quarterly, semi-annually or annually; of course, as common as it is, you get to save more with a longer billing cycle. There is not a single billing issue with any of our anonymous test accounts. We were impressed of their customer service attitude that is courteous, and fair, making us feel respected as a customer.

Technology and Reliability

We find Host Department to be an excellent host for our websites. We hardly encounter any server outages and their overall uptime is impressive.
With downtime, it is usually not the question of “when”, but more of “how”. More specifically, how quickly can your hosting company resolve the problem? Swift actions to downtimes are crucial, especially when your income depends on it.
A leading hosting company will need advance and innovative technologies to function. Their servers are completed with 4 physical Dual-Core Intel Pentium Xeon 3.0Ghz processors, along with UltraBac backup system; and linked to the world are a BGP4, five DS3 and an OC3 backbone connections, coupled with a full 100Mbps Cisco Switched network.

A leading hosting company will need advance and innovative technologies to function. , along with UltraBac backup system; and linked to the world are . Our experience with Host Department’s reliability is unquestionable. They claim a 99.99% uptime for all accounts and even have a guarantee to back it up. So, what is the verdict? We would say excellent. For most of our test accounts, we never encountered any downtimes – a few of our test sites, however, encountered a few glitches, and hence were out of service for approximately less than 30 minutes. Nevertheless, they were resolved in no time. When we enquired the billing department, we were reimbursed for the downtime.

"In a SAN server farm, unlike a traditional server, data is not stored in internal hard drives. They are stackable and upgradeable to virtually an unlimited amount, up to thousands upon thousands of Terabytes (TB) of hard disk space. If we see an increase in demand, we  will just stack additional hard drives into the SAN, thus enabling us to provide you with unlimited storage."

There were even times when their tech support staff went above and beyond the call of duty in helping us redirect our files. They are always fast in responding, very helpful (even in the blondest of moments), patient and answered all our questions in a professional, and courteous manner!
The support guys are all in a helping mindset, and that is wonderful. We definitely feel as if we made a couple of friends there. Host Department Live Chat is truly a life saver.