Reselling - Six Main Things to Consider when buying a reseller hosting package
Getting a reseller hosting package from a hosting company to start your web hosting company instantly? It’s the best way since you don’t need to buy or install any software. However, there are many things to consider. Here is the list of the six main things you should consider before buying any reseller package. After that, you may start searching for the best hosting company that will meet your needs and your client's needs.
Control Panel and WHW (Web Host Manager) – Make sure you get a control panel. Cpanel is the best and widely used control panel for any reseller and non reseller accounts. WHM (Web Host Manger) lets you easily manage your customers and hosting business, including set up, delete, monitor web hosting accounts. You shouldn't go with companies which offer reseller hosting packages set up accounts for you, because you want to manage your customers and your customers want their own control panel where they can manage their sites, hence you need to make sure that you get Control Panel and WHM with the reseller package you get. Also, any account you create should get its own control panel without paying any extra $$$.
Private Name Servers and Dedicated IP address - These two are very important if you want to keep people and your potential clients from knowing the original hosting company with a whois search or other tools out there. If you don't have a private name server then you will be using the original hosting company's name servers, e.g. ns1.hostingcompany.com and ns2.hostingcompany. Most of the times companies that offer reseller packages give you that, but sometimes you need to ask them before making any payment. Remember, when you get a reseller hosting package, you don't get a dedicated IP address. Instead, you will have to use the shared IP address which the company is using. Though you can hide them with your private name servers, it will be easy to find them if the IP is resolved. Getting a dedicated IP address can cost you like $2-$5 per month and as you can see it worths.
Quality Customer Support - Once you start a web hosting company, it can be very stressful. Clients keep opening tickets. For that reason and many other reasons, you will need efficient and friendly support from the company which you are buying the reseller hosting package from. They must be there for you 24/7 to assist you with any questions you may have. And make sure, they don't charge you any $$ for offering support to your customers because some companies do charge extra $$ for offering great 24/7 support for your customers.
Branding - They should allow Cpanel and WHW branding, which means customizing them with your own graphics using the branding function in WHM (Web Host Manager). It’s important since you might need to use your own graphics for your cpanel and the cpanel of your accounts.
Established Data Center - Most of the time web hosting companies have well established data center, but still, you should check and read their network and data center information, e.g. where it is located, security facilities they use, and any other thing that is needed to know about the data center. After all you don't want to host your site and the sites of your customers on a server which is in the living room of someone.
Acceptable Use Policy (AUP) and Terms of Service (TOS) - You must double read or even triple read the AUP and TOS of the company and see if they mention anything about resellers. Sometimes, companies providing reseller packages will make you use their AUP and TOS, which means your site and all the other sites that you are going to host will accept that policy. So if you want to set up your own AUP and TOS then being with a company that doesn't allow such thing will be a big problem, e.g. you are going to get the reseller package that doesn't allow adult hosting on the server, but you want to host adult sites for just building a great client base. So, as you can see, policy of not allowing any adult material on the server will lose you many clients and also will make you look for another company.
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